Guidance on collecting and using personal information

Guidance on collecting and using personal information

RED99 collects the minimum personal information necessary to provide accurate and sincere answers to your inquiry requests.

Therefore, we notify you of the collection and use of personal information as follows, so please read it thoroughly and agree.

Purpose of Collection and Use: Answers to RED99 1:1 inquiries

Collection items: Name, phone number, email address

Retention period: 1 year 

Chapter 1 General Provisions

Article 1 (Purpose)

These terms and conditions are intended to prescribe the rights, obligations, and responsibilities of the company and users in providing services provided on the website (hereinafter referred to as "service") by "Red99" (hereinafter referred to as "Company").

Article 2 (Definition of Terms)

1. The terms used herein are defined as follows.
The term "service" means a virtual space created by a company using information and communication facilities such as computers to provide services to users, and also means the service itself.
"Members (hereinafter referred to as "members")"A person who has registered as a member by providing personal information is a person who is continuously provided with information on the website and can continue to use the services provided by the website.
ID (hereinafter referred to as "ID") means account information unique to members selected by members and approved by the company for identification of members and use of members' services.
The term "password" means a combination of letters and numbers determined by the member to confirm that the member is a member who matches the ID given and to protect the member's personal information.
"Membership withdrawal" (hereinafter referred to as "departure") means that a member terminates the use contract.

2. The definitions of terms used in these Terms and Conditions shall be as prescribed by the relevant statutes and the guidance of each service, except as prescribed in paragraph 1.

Article 3 (Effect and Change of Terms and Conditions of Use)

1. The Company posts the terms and conditions on the initial service screen of each service site to make it easier for members to understand.
2. The Company may amend these Terms and Conditions to the extent that they do not violate related laws such as the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Transactions, the Electronic Signature Act, and the Act on Promotion of Information and Communication Network Utilization and Information Protection.
3. When the company revises these terms and conditions, it shall specify the application date and the reason for the revision and notify the initial screen of the service site provided by the company from 7 days before the application date to the day before the application date.
However, if the terms and conditions are changed against the members, it will be announced with a preliminary grace period of at least 30 days. In this case, the company clearly compares the contents before and after the revision to make it easier for members to understand.
4. Members have the right to reject the amended terms and conditions. Members may stop using the service and cancel their membership registration if they do not agree to the revised terms and conditions.
However, if you continue to use the service after the effective date of the revised terms and conditions, you are considered to have agreed to the changes to the terms and conditions.
5. The company is not responsible for any damage to members caused by not knowing the information about the changed terms and conditions.

Article 4 (Rules outside of Terms and Conditions)

1. These terms and conditions apply in conjunction with separate policies and operating rules for the services provided by the Company.
2. Matters not specified in these Terms and Conditions and the interpretation of these Terms and Conditions shall be governed by the relevant laws and regulations.

Chapter 2 Conclusion of Terms of Use

Article 5 (Establishment of a Use Contract)

1. The use contract is established with the consent of the members to the contents of these terms and conditions and the approval of the company for use.
2. Consent to these Terms and Conditions shall be deemed to have been made by reading these terms and conditions at the time of membership registration, marking them in the dialog window of "I agree to the terms and conditions above", and pressing the Register button.

Article 6 (Application for Service Use)

1. Customers who wish to use this service by joining as a member must provide all the information requested by the company (name, mail address, contact information, address, etc.).
2. All IDs of members who applied for use by stealing other people's names (name, e-mail address, etc.) will be deleted and may be punished according to related laws.
3. In order for children under the age of 14 to join as members, they must be fully aware of the purpose of collecting and using personal information and obtain the consent of their legal representatives (parents).
Children under the age of 14 without the permission of a legal representative may be excluded from membership.

Article 7 (Protection and Use of Personal Information)

1. The company strives to protect members' personal information, including membership registration information, as prescribed by relevant laws and regulations.
The relevant laws and the company's privacy policy apply to the protection and use of member personal information.
However, the company's privacy policy does not apply to sites linked to the web other than the company's official site.
In addition, the company is not responsible for any information exposed due to reasons attributable to the members.
2. In order to improve the quantity and quality of the services provided to users, the company can provide and share the user's personal information to its affiliates, and in this case, it must provide and share the minimum necessary information with the consent of the user and specify to whom, for what purpose, and what information is provided and shared.
3. Members may withdraw their consent to the collection and use of personal information provided to the company at any time, if desired, and the withdrawal of consent shall consist of withdrawal of membership by termination of subscription.
4. If an individual event or event is conducted through a trustee, the company will explicitly obtain membership consent for the consignment of personal information through the application page for participation in the event.

Article 8 (Acknowledgement and Restriction of Application for Use)

1. In principle, the company approves the use of the service in the order of receipt if there is no impediment to the performance of business or technical performance to the customer who applied for use pursuant to Article 6.

2. In the following cases, the company may restrict the acceptance of the application for use, and may reserve the acceptance until the reason is resolved.
i. If there is no room in the company's service-related facilities
ii.If there is a technical obstacle to the company
iii. Where it is deemed necessary for other circumstances of the company

3. The company may not approve the application for use in the following cases. 

The company performs all member management tasks based on its member ID, so if a member wants to change his or her ID, the change of ID may be restricted unless there is a reason for the company to admit it.
3. The customer is fully responsible for the negligence of use caused by the member ID and password registered by the member, or for illegal use by a third party.

Article 20 (Provisions of Information)

1. The company may provide various information deemed necessary for the use of the service to the members by means of e-mail or letter mail.
2. The company may request additional personal information with the consent of the members for the purpose of improving the service and introducing the service to the members.

Chapter 5 Termination and Restriction of Use of Contracts

Article 21 (Change and Termination of Contract)

If a member wishes to terminate the use contract, the member must apply for cancellation of registration through the personal information management page on the site.

Article 22 (Restrictions on Service Use)

1. In the event that a member violates the provisions of Articles 11 and 12 of these Terms and Conditions or commits an act falling under any of the following subparagraphs, the company may restrict the member's use of the service.
i. Use of expletive IDs and nicknames that impede the beauty and morals
ii. In the case of severely insulting other users or obstructing the use of the service
iii.Where there is a request for correction by the relevant public institution, such as the Information and Communication Ethics Committee
iv.If you have not used the service for more than 3 months
v.If you post an illegal post
• If you upload commercial software or crack files
• In the case of posting obscene materials contrary to Article 7 of the Deliberation Rules of the Information and Communication Ethics Committee
• In the case of including content for the purpose of carrying out anti-national acts
• In the case of unauthorized copying of copyrighted articles or posting mp3s
vi.Other disruptions to normal service operations
2. In accordance with the above restrictions on use, members who use the service may be temporarily suspended, initialized, and terminated in accordance with the bad user handling regulations, and members are responsible for compensation for damages incurred to the company or other members due to the reasons attributable to the preceding paragraph.

Chapter VI Compensation for Damages and Other Matters

Article 23 (Compensation for Damages)

The company shall not be liable for any damages that do not fall under the privacy policy regarding the use of services provided free of charge.

Article 24 (Exemption clause)

1. The Company shall be exempt from liability if it is unable to provide services due to natural disasters, war and other force majeure, or reasons beyond the Company's reasonable control.
2. The Company shall be exempted from liability in the event of damage caused by the termination of telecommunications services or failure to provide them normally.
3. The company is exempt from liability for damages caused by unavoidable reasons such as repair, replacement, regular inspection, and construction of service facilities.
4. The company is not responsible for any disability or damage to the use of the service due to reasons attributable to the user.
5. The company shall not be liable for damages caused by a user's computer error, or for damages caused by poor entry of personal information and e-mail addresses by members.
6. The Company is not responsible for the Member's failure or loss of the revenue expected from the Service.

Article 25 (Resolution of Disputes)

1. The company and its members shall make necessary efforts to resolve disputes arising in connection with the service smoothly.
2. The company will prioritize complaints and comments from members. However, if it is difficult to process quickly, the member will be notified of the reason and processing schedule immediately.

Article 26 (Judicial authority and governing law)

Korean law applies to disputes arising from the use of services between the company and its members, and if a lawsuit is filed due to this dispute, it is filed with the Korean court having jurisdiction over the Civil Procedure Act.